C.H. Jewelry Privacy Policy
Updated and Effective Date: November 6, 2023
This Privacy Policy will help you understand the following:
- What we collect
- The information you provide
- How we use personal data
- How we use cookies and other similar tracking technologies
- How we process, share, transfer, and disclose personal data
- Your rights and choices
- How we protect personal data
- How to update this Privacy Policy
- How to contact us
What We Collect
We may collect your personal information from various sources. When you visit our stores or use our social media/social network pages (or their corresponding stores or apps like Facebook, Instagram), we may collect this information. Our products are sold in many department stores or other types of physical retail outlets, and if you are a member of our store, the relevant records will also be collected when you make purchases at physical outlets. When you visit our store and our social media/social network pages (or their corresponding stores or apps), we may also collect certain information about your device or use automatically or through cookies, web server logs, and web beacons.
Categories of Information You Provide
The categories of personal data that the store may collect about you include the following:
1. Identification types - (1) Identifying individuals (e.g., name, address, phone, email); (2) Identifying finances (e.g., credit card or financial institution account information); (3) Identifying government data (e.g., ID number, unified number, tax identification number, passport number).
2. Personal characteristics - Personal description (e.g., gender, date of birth, size).
3. Social circumstances - (1) Home and facilities (e.g., home address); (2) Property (e.g., movable property owned or other rights); (3) Immigration status (passport, work permit, residence proof); (4) Lifestyle (e.g., types of consumer goods used and service details); (5) Membership in charities or other groups (e.g., records of participation in associations, clubs, or other volunteer groups).
Information You Provide
You can choose to provide us with personal data in various ways, such as when you register in our stores, shop in our stores, or through our social media (or their corresponding stores or extensions). The types of personal data you may provide to us (where applicable) include:
- Contact information (e.g., name, postal address, email address, mobile or other phone numbers, mobile service provider)
- Age and date of birth
- Gender, preferred language
- Username and password
- Payment information (e.g., your payment card number, expiration date, delivery address, and billing address)
- Purchase history
- Product preferences and communication preferences
- Content you provide (e.g., photos, videos, reviews, articles, survey responses, and comments)
- Information provided to us when you visit our social media pages (e.g., your name, profile picture, likes, location, friend list, and other information described on the social network or app registration pages, or geographic location details when using our mobile app)
- Device identifiers, such as information about the device like MAC addresses, IP addresses, or other online identifiers.
You voluntarily provide your personal data to us, but if you do not provide your personal data, you may not be able to receive certain services and promotions.
Why We Collect Your Personal Data
The specific purposes for which the store collects personal data are to provide you with goods or services, including but not limited to:
1. Consumer and customer management and services
2. Consumer protection
3. Online shopping and other e-commerce services
4. Verifying your identity (e.g., to protect you from fraud and other criminal acts)
5. Resolving various types of disputes (including but not limited to consumer disputes, intellectual property rights disputes, etc.)
6. Enhancing safe transaction behavior
7. Collecting debts
8. Notifying you of business opportunities, products, services, and updates
9. Detecting and protecting you and the store from errors, fraud, or other criminal activities, and monitoring compliance risks
10. Investigating potential unlawful acts against personal safety, property safety, and defaults
11. Fulfilling terms and conditions and return policies
12. Acts required by law
13. Other purposes for which we obtained your consent at the time of collection.
How We Use Personal Data
We may use the information you provide for the following purposes:
- Sending you promotional content or other communications
- Providing you with requested information and services
- Contacting you to follow up or confirm your orders, appointments, returns or refunds, and sending you other non-marketing communications related to the products and services we provide to you
- Processing your payment and/or transactions
- Creating and managing your account, including access to your purchase history
- Responding to your inquiries
- Customizing advertising in our store, social media store, and elsewhere to suit your
interests and history
- Communicating with you and managing your participation in special events, contests, sweepstakes, promotions (if any), surveys, and other offers
- Operating and communicating with you about our social networks or [mobile applications]
- Operating, evaluating, and improving our business (including developing new products and services, enhancing and improving our products and services, managing our communications, conducting market research, data analysis, and customer relationship management programs, and performing accounting, auditing, and other internal functions)
- Complying with applicable legal requirements, relevant industry standards, and our policies
- To avoid duplication and ensure the accuracy of your information, we regularly conduct data cleansing internally or through our service providers, linking or merging our records.
[Note: Please be sure to list all content applicable to your business]
We may also use this information in other ways for which we will provide specific notice at the time of collection.
If you provide us with your personal data, and we intend to use it for direct marketing purposes to offer or promote the availability of our goods and/or services, we will confirm at the first time we send you marketing messages that you are not opposed to receiving such marketing messages; if you are not willing, you can express your wish to us at the first receipt of marketing messages or refuse to receive further marketing messages at any time.
If you provide us with information and explicitly agree to such use, we may use the various types of personal data listed in the "Information You Provide" section for direct marketing.
Direct marketing communications may be sent to you through various channels, including telephone, mail, email, SMS, mobile apps, web apps, social media stores, and other communication methods. [Note: Include all content applicable to your business] If we have obtained your consent, the personal data you provide in the form, or the personal data you provided when agreeing to the above subscription, will also be used for that marketing purpose. We will handle any data transmission issues described in this paragraph consistent with the content provided in this Privacy Policy.
If you do not wish us to use your personal data for direct marketing, you may opt-out of our direct marketing at any time according to the procedure set out in the "Your Rights and Choices" section below. If necessary, we must stop using your personal data for direct marketing purposes without charging you any fees.
We will only use the personal data you provide for direct marketing in accordance with the Personal Data Protection Law of the Republic of China. Our direct marketing content may take several forms, including but not limited to marketing mail, email, and SMS, details of which are listed in the following sections.
[Note: If COOKIE/tracking technology is activated, please insert the following section]
How We Use Cookies and Other Similar Tracking Technologies
What are Cookies
Cookies are small files stored on your computer, mobile phone, or any other smart terminal device by the store server when you log into the store or browse store content. They usually contain identifiers, store names, and some numbers and characters. When you visit the store again, the store can identify your browser through the cookie. Cookies may store user preferences and other information.
How We Use Cookies
When you use our store, we may collect personal data subjects' device model, operating system, device identifiers, and login IP address information through cookies or similar technologies, and cache the personal data subjects' browsing information and click information to view the personal data subjects' online environment. Cookies allow us to identify you when you visit the store, continuously optimize the user-friendliness of the store, and adjust the store according to your needs. You can also change your browser settings so that the browser does not accept cookies from our store, but this may affect your use of certain features of the store.
In the stores we establish on SHOPLINE, with the help of cookies and other similar technologies, we can identify whether you are our existing user or member without needing to log in and authenticate on each page.
How to Manage Cookies
You can manage or delete certain categories of tracking technologies according to your preferences. Many browsers have a "Do Not Track" function that sends a "Do Not Track" request to the store.
In addition to the controls we provide, you can also choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this setting can be changed. For more information, please refer to the "Help" menu in your internet browser or your device's documentation.
The following links provide instructions on how to control cookies in all major browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- IE: https://support.microsoft.com/en-us/help/260971/description-of-cookies
- Safari (Desktop): https://support.apple.com/kb/PH5042?locale=en_US
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store
-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
- Opera: https://www.opera.com/zh-cn/help
[Note: Insert other used advertising services]
If you use any other browser, please refer to the documents provided by the browser.
In the store, you can delete existing tracking technologies by clearing the cache.
When you browse web pages without logging in, we collect cookies necessary to achieve browsing functions to provide you with relevant services.
Please note that if you refuse to use or delete existing tracking technologies, you will need to manually change the user settings each time you visit, we may not be able to provide you with a high-quality user experience, and certain functions may not work properly.
How We Process, Utilize, Share, Transfer, and Disclose Personal Data
Processing and Utilization
Certain features of the store may be provided by our third-party partners, and we may entrust our partners (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may ask a third-party payment company to process your credit card information to charge you for related services according to your instructions; when using SHOPLINE payment, we may ask third-party service providers to process your and your customers' personal data, which can facilitate "know your customer" as well as transaction monitoring and risk management.
Sharing
We do not share personal data with any third parties unless one or more of the following conditions exist:
[Note: Include all content applicable to your business]
- According to your request, or with your prior explicit authorization or consent;
- Related to fulfilling our obligations under laws and regulations;
- Directly related to national security or national defense security;
- Directly related to public safety, public health, and significant public interest;
- Directly related to criminal investigation, prosecution, trial, and enforcement;
- To protect the life, property, and other significant legal rights of you or any other person, but it is difficult to obtain that person's consent;
- The personal data involved was disclosed by you to the public;
- The personal data involved was collected from legally and publicly disclosed information.
- Shared with SHOPLINE and SHOPLINE's affiliates: In order to provide you with SHOPLINE products and services, make recommendations you may be interested in, solve account issues, protect the personal and property safety of our affiliates or other users or the public, you acknowledge and agree that we can share your and your customers' personal data with our affiliates. We will only share personal data to the extent necessary and subject to the purposes specified in this Privacy Policy. If we share sensitive personal data or our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.
- Shared with our third-party partners: We will only share personal data for legal, legitimate, necessary, specific, and explicit purposes, and we will only share personal data necessary to provide relevant services to you or your customers. We do not share personal data that can identify you unless otherwise stipulated by laws or regulations. Typically, these third-party partners are also data controllers, and they will process personal data in their own accounts after obtaining your consent. Such partners may have their own privacy policies and user agreements.
In addition, when we use the store, we may use third-party features or services (including apps from the Apps Store, payment gateways, or logistics service providers). Please note that such features or services are provided by third parties. The rules and procedures described in this Privacy Policy do not apply to such third-party features and services. Any information you provide to third-party stores or services is provided directly to the operators of these services. Even if you access through the store, you must comply with the applicable privacy policies and user agreements (if any) of these third parties. We are not responsible for any content of third-party stores or third-party policies regarding personal data and security measures. Before providing any personal data to a third party, you should read and understand the third party's privacy policy and user agreement.
Transfer
In principle, we do not transfer control of personal data to any third parties, except in the following cases:
- At the request of the personal data subject, or with your prior explicit authorization or consent;
- Related to fulfilling our obligations under laws and regulations;
- Directly related to national security or national defense security;
- Directly related to public safety, public health, and significant public interest;
- Directly related to criminal investigation, prosecution, trial, and enforcement;
- To protect the life, property, and other significant legal rights of you or any other person, but it is difficult to obtain that person's authorized consent;
- The personal data involved was disclosed by you to the public;
- The personal data involved was collected from legally and publicly disclosed information;
- Transferred in the event of a change in the operating entity due to acquisition, merger, restructuring, or bankruptcy.
Note: If a transfer is required due to the above reasons
, we will inform you of the purpose and type of information and the transferee (if sensitive information is involved, we will also notify you) before the transfer, and obtain your consent, unless otherwise stipulated by law or regulation. The transferee will continue to fulfill the obligations related to personal data under this agreement. If we go bankrupt or cease operations, and there is no transferee, we will delete or anonymize your personal data.
Public Disclosure
In principle, we do not disclose your personal data to the public or undefined groups, but we may disclose your personal data according to our agreement with you or applicable laws and regulations.
[Note: If age restrictions are needed, please insert the following section]
Minors
This store is not applicable to individuals under the age of 18. We do not intentionally collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at the above address to request deletion.
Your Rights and Choices
For the personal data we collect from you, we provide certain choices, such as how we use this information and how we communicate with you. To update your preferences, request that we delete your information from our mailing lists, or submit a request, please follow the instructions below to contact us.
Email Opt-Out Statement
You can tell us not to send you marketing communications by email at any time by double-clicking the unsubscribe link in the marketing emails you receive from us or by following the instructions in the "How to Contact Us" section below. You can also choose not to receive our marketing emails by sending an opt-out request to {insert store's CS email]. [Note: Or insert alternative instructions for sending opt-out requests]
[Note: Include all content applicable to your business]
SMS Opt-Out Statement
You can contact us in the following ways to request that we not send you SMS messages.
**Social Network App Opt-Out Statement**
To remove or delete our social media app from your social network account, please follow the instructions in the social network.
For Facebook: Please refer to the instructions provided in the Facebook Help Center.
Geolocation Information
When you use our mobile app, you may be asked to provide your geolocation through the app. You can choose not to share your geolocation details by adjusting the location services settings on your mobile device. To refuse to share your geolocation details, please change the relevant settings on your mobile device according to the instructions; otherwise, please contact your service provider or device manufacturer.
Withdrawal of Consent
You can withdraw any consent you previously provided to us, or object to the processing of your personal data for legitimate reasons at any time. We will apply your preferences in the future. In some cases, withdrawing your consent for us to use or disclose your personal data will mean that you cannot take advantage of some of our products or services.
Viewing, Updating, and Modifying Personal Data
We may retain and use your information as necessary to achieve the above purposes. You have the right to access and receive detailed information about the personal data we maintain about you, update and correct inaccuracies in your personal data, and block or delete this information at your discretion. In some cases, the right to access personal data may be restricted by local legal requirements. Before granting access or making corrections, we may take reasonable steps to verify your identity. You can request to view, change, or delete your personal data by sending an email to {insert store's CS email][Note our data protection officer].
How We Protect Personal Data
We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal data you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no system is perfectly secure, and we cannot guarantee that your information will remain secure in all circumstances, including the security of your data during transmission to us or the security of your data on your mobile device.
How We Update This Privacy Policy
This Privacy Policy may be updated periodically without further notice to reflect changes in our personal data practices. We will post prominent notices on our store to inform you of any significant changes to our privacy policy, and we will indicate the most recent update time at the top of the policy.
How to Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us by email at catcher.noble10@gmail.com.
